CHANGE IN COMMUNICATION POLICY. Due to technology and social media opening many avenues of communication, Skin Clarity may have missed some of your Facebook, text to our personal phones or email messages. Therefore, to improve our efficiency and better serve you, ALL calls for facial and massage appointments and appointment cancellations or request to reschedule (per hour 48 hour policy), are to be submitted via our land line at 740.474.8560. If you reach our voicemail, please leave your message with your call back number. We will continue to provide text messages to your phone to confirm appointments or reach you in an emergency. Thanks for your understanding.